PRIVACY POLICY – SPEDIONEX Sp. z o.o.

Last updated: 2025

SPEDIONEX Sp. z o.o. (“Company”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring the safe processing of your personal data. This Privacy Policy explains what data we collect, how we use it, how we protect it, and what rights you have under the GDPR and applicable data protection laws.

By using the website spedionex.com (“Website”) or contacting us, you agree to the terms described below.

1. Data Controller

The administrator of your personal data is:

SPEDIONEX Sp. z o.o.

ul. Modlińska 125A/7

03-186 Warszawa, Poland

Email: info@spedionex.com

Phone: +48 (your number)

2. What data we collect

Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
 
 
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • phone numbers
  • email addresses
  • company name
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
 

3. How We Use Your Data

We process personal data for the following purposes:

  • Responding to contact form submissions

  • Preparing logistics offers, quotations, and business proposals

  • Providing transportation and logistics services

  • Communicating with customers and partners

  • Improving Website performance and user experience

  • Ensuring the technical security and stability of the Website

  • Complying with legal and accounting obligations

We do not sell your data or use it for unsolicited marketing.

4. Legal Basis for Processing

We process personal data based on:

  • Your consent (Art. 6(1)(a) GDPR) — when sending a contact form

  • Performance of a contract or steps prior to entering a contract (Art. 6(1)(b))

  • Legitimate interest (Art. 6(1)(f)) — analytics, security, Website administration

  • Legal obligation (Art. 6(1)(c)) — accounting, documentation, compliance

5. Data Sharing

We may share your personal data only when necessary and in compliance with GDPR:

  • IT and hosting service providers

  • Email and communication service providers

  • Legal, accounting, or auditing partners

  • Transport and logistics partners — only when needed to provide services related to your request

We do not transfer your data outside the European Economic Area unless adequate protection measures are in place.

6. Cookies and Tracking Technologies

Our Website uses cookies to:

  • Enable essential functionality

  • Analyze traffic and user interactions

  • Improve performance and security

Cookies may include session cookies, analytical cookies, and third-party cookies.
You can disable or manage cookies in your browser settings, but this may affect Website performance.

7. Data Retention

We store personal data only for as long as necessary for the purposes described:

  • Contact form messages: up to 12 months

  • Commercial correspondence and contract-related documentation: according to legal requirements

  • Technical logs and Website analytics: up to 24 months

After this period, data is securely deleted or anonymized.

8. Data Security

We use appropriate technical and organizational measures to protect your data, including:

  • SSL encryption

  • Access restrictions

  • Secure storage systems

  • Regular backups

  • Data minimization principles

Although we take all reasonable precautions, no method of data transmission over the internet is fully secure.

9. Changes to This Policy

We may update this Privacy Policy whenever necessary.
When we do, we will change the “Effective Date” at the top of the page.
We encourage you to review this page periodically to stay informed.

10. Contact Information

If you have questions or concerns about this Privacy Policy or how your data is processed, please contact us:

SPEDIONEX Sp. z o.o.
Email: info@spedionex.com
Address: Modlińska 125A/7, 03-186 Warsaw, Poland

Get In Touch
  • Modlińska 125A/7, 03-186 Warsaw, Poland
  • +48 787 674 295
  • info@spedionex.com
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